In Citrix XenDesktop 7 there has been a change that DNS alias isn’t allowed anymore. See article http://support.citrix.com/article/CTX137960 for more information.

When you start a Device that has a alias in the registry it stays Unregistered and the following is logged in the Event Log.

The Citrix Desktop Service failed to register with any delivery controller”

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This can be fixed by starting the Device in Maintenance mode and replace the registry key:

HKLM\SOFTWARE\Citrix\VirtualDesktopAgent\ListofDDC’s

to the hostname.

In my case changing

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to

 

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After this change the Device registers with the Desktop Delivery Controller.

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Can’t get the solution to work? Contact me and let me do the trick.

 

 

 

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