When converting a Master Target Device to a vDisk using XenConvert or the Citrix Provisioning Services Imaging wizard the error “Failed to snaphot” can occur:



When pressing on the Log button, the following log becomes visible:

Take a look at the error:

Failed to AddToSnapShotSet and VSS_E_VOLUME_NOT_SUPPORTED

Aborting Volume Shadow Copy



The error occurs because the following services are stopped or disabled:

  • Microsoft Software Shadow Copy Provider
  • Volume Shadow Copy


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